FAQS

How do I place an order on Junvexi?

Placing an order with Junvexi is simple and straightforward. Browse our disposable dining products, such as food containers, cups, and tableware. Choose the item you want, select any available options (size, quantity, etc.), then add it to your cart. When ready, proceed to checkout, fill in your delivery information, review your order summary, and complete the purchase using any of our accepted payment methods.

What materials are used for Junvexi products?

Our disposable dining products are made from high-quality, safe, and eco-friendly materials. We offer options such as biodegradable PLA, thickened paper, food-grade plastic, and starch-based compostable materials. Product descriptions always include detailed information about material, size, and suitability for hot or cold foods.

Are the colors of the products accurate?

We strive to display the colors of our products as accurately as possible through professional photography. However, slight variations may occur due to different screen settings, monitor types, or lighting conditions. If you need confirmation of a specific color, our customer support team is always happy to assist.

Do you restock sold-out items?

Some popular products are restocked regularly, while limited or seasonal items may not return once sold out. You can select the “Notify Me” option on the product page (if available) or contact our customer support team to check restock availability.

Can I make changes to my order after placing it?

If you need to update the quantity, size, or item of your order, please contact our customer service team as soon as possible. Orders are processed quickly, so changes can only be made before the order enters preparation. Once processing begins, modifications may no longer be possible.